Four Ways Your Nonprofit Should Be Using Text Messaging to Succeed

If your nonprofit runs an excellent email marketing or digital fundraising program, you can expect to see open rates of about 20 percent and click rates (the percentage of people who click on a link in your email after opening it) of about 3 percent. What if I told you that there was a more effective way than email to raise awareness for your mission, get volunteers, and raise money with open rates of 98 percent and click rates around 19 percent?

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Budget Impasse Causes Delay in NC’s Medicaid Transformation

On September 3, North Carolina Department of Health and Human Services Secretary, Mandy Cohen, announced that implementation of the state’s Medicaid Transformation would be delayed. Phase One was originally scheduled to go-live on November 1, 2019 with the enrollment of Region 2 and 4 beneficiaries into managed care. While Open Enrollment will be extended for beneficiaries in these regions, managed care will now begin for all regions, statewide, on February 1, 2020.

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Policy & ResearchSarah Dohl
Stakeholders Provide Feedback to Changes in CMS Hospital Star Ratings

On August 19, the Centers for Medicare and Medicaid Services (CMS) announced its plans to change the controversial methodology used for its hospital star ratings on Hospital Compare. However, changes won’t occur until 2021. At that time, CMS will “refresh” the star ratings on Hospital Compare using current methodology in order to ensure that patients continue to have timely access to the most up-to-date hospital quality information. The press release about this change highlights the initiative as a major step forward in delivering on President Trump’s recent Executive Order on Improving Price and Quality Transparency in American Healthcare to Put Patients First, which seeks “to enhance the ability of patients to choose the healthcare that is best for them.”

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CMS Releases State Guidance for Medicaid Implementation of SUPPORT Act

States must amend their State Plan and receive CMS approval of the application for implementation of these DUR requirements. State Plan amendments must be submitted no later than December 31, 2019 with an October 1, 2019 start date. Amendments must include sufficient detail describing how the state either currently supports or is implementing and providing oversight for each of the four new requirements under the SUPPORT Act. 

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Developing Your Strategic Capital Campaign Plan (and Getting Ready to Launch!)

So, you’ve decided you want to launch a Capital Campaign to support a large upcoming project for your organization. Once you’ve really defined the purpose of your Capital Campaign and build buy-in across your organization and leadership team, the real work begins to develop a Campaign’s strategic plan to build your campaign team, conduct a feasibility study, develop a campaign budget and case for support, craft a communications plan, and more. With the right tools for support, you’ll be able to create a roadmap that guides your campaign from start to finish—and beyond. 

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FCC Seeks Comment on $100M Connected Care Pilot Program Approved in Support of Expanding Telehealth Adoption

This article summarizes some of the key programmatic elements that health care providers, associations, and other stakeholders are being asked to provide comment on by the FCC. While this targeted Pilot may not align with the population that a provider or organization typically serves, it is important for all stakeholders to understand that how the FCC defines terms and programmatic policy may impact how other Federal agencies, and potentially states, develop programs and policies related to telemedicine and telehealth. A consistent and integrated approach to state and federal law and policy that benefits all parties will ultimately reduce administrative burden, improve adoption, and increase efficiencies across all telehealth programs.

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A Four-Letter Word for (Your Organization’s) Future

At its core, strategic planning is a decision-making process. You will decide the direction your organization will go over the next 1, 2, 5, or 10 years. You’ll develop a roadmap, a game plan, a shared vision of what’s possible.

But to develop the kind of roadmap an organization can really follow to get from point A to point B, you must have complete information—not just about where you’re going, but where you are right now. In doing so, you must assess all aspects – the good, the possible, the bad, the barriers.

But, where do you start? Pro-tip: It’s probably a four-letter word.

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Why LinkedIn? (And 5 Things Your Organization Should Do Right Now)

Most nonprofits and businesses know that to achieve their marketing goals, they must harness the power of social media. But with Facebook, Twitter, Instagram, Pinterest, and more, it's not always easy to know where to focus efforts when there are limited time and resources. While all social networks hold the potential to reach new audiences and raise awareness around an organization’s services and educate its audience, as well as establish the business or nonprofit as a thought leader in their space, LinkedIn holds particularly high potential to push your social media strategy into high gear.

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Ensuring Compliance and Success with Nonprofit Hospital Community Benefits Reporting

There is a renewed interest at the federal level in ensuring that tax-exempt hospitals are meeting the intent of the community benefits standard. Senator Chuck Grassley, chair of the Senate Finance Committee, was the impetus for changes to the tax code that instituted initial reporting requirements for tax-exempt hospitals back in 2008. Grassley has retaken his seat as the chair of the Committee and revived his oversight of this issue last month with a letter to IRS Commissioner Charles Rettig, asking for a briefing on the full scope of the agency’s audits. It is therefore critically important that tax-exempt hospitals and their staff understand and engage in the process to achieve compliance.

In this article, we provide information to educate hospital staff and leaders about these requirements by:

  • Defining community benefits

  • Explaining the purpose and process for the CHNA and CHIP, and

  • Advising hospital leadership on approaches to ensure that staff are regularly and accurately reporting qualifying activities

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Opportunities for Behavioral Health Transformation: Making Change

Over the past decade, public behavioral health systems across the country have undergone one transformation after another. As a result, providers and system stakeholders are often left feeling like just when one transformation finishes it’s time to start over again. As you can imagine, this continual state of transformation is difficult to manage. Why? Because transformation is change. And, in life, we know that even though change is a constant, it’s hard. To change the world, you have to change the way you see it. You have to change the way you operate in it. You have to change your approach.

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Policy & ResearchBrea Neri
Medicare Advantage: Seeing the Value in Addressing the Social Determinants of Health

Once a year, Medicare beneficiaries have the opportunity to renew their coverage or make changes to their Medicare enrollment. That can mean choosing to enroll in Medicare Advantage (MA), selecting a new MA plan, or opting for a different benefit package. This Annual Election Period is now in full swing—running from October 15th through December 7th. This year, in many locations, beneficiaries may have several new options to choose from, as existing MA plans are expanding their footprints to serve more states and counties. Plan choice will increase nearly 20% in 2019 according to the Centers for Medicare and Medicaid Services (CMS). Now, more than 91% of Medicare beneficiaries will have access to 10 or more MA plans compared to 86% in 2018.

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Policy & ResearchBrea Neri